Questions to Ask Before Hiring A Window Cleaner in Toronto

Last Updated on July 9, 2024

When it comes to the cleanliness of your home, window cleaning is one of the most important parts. Cleaning windows  can be a very cumbersome job. But sometimes, it can be difficult and time-consuming to clean windows yourself because there are so many steps that need to be followed. Hiring professionals who are skilled in this area can save you a lot of time so you can spend your day doing other things.

You’re ready to hire a professional window cleaner in Toronto GTA. You want to make sure that your house or office looks its best, and you know that the windows will make a big difference. But how do you find the right window cleaner? What are the first questions you should ask before hiring a commercial window cleaner in toronto?

It’s a good idea to get a sense of the company by asking key questions. You can learn about their experience, reputation, and whether or not they’re trustworthy.

Keep reading to learn more about how to go about finding the best window cleaning professionals for your needs. One of the best ways to find a trustworthy window cleaning company in Toronto is by asking these questions.


Hiring A Commercial Window Cleaner in Toronto? – Ask These Questions

✔️ Do You Have a License & Insurance?

This question is important because if a window cleaning company doesn’t have a license or insurance, you need to stay away.

If a worker gets injured in your home, you could be liable for medical fees and broken property. Have the right insurance to avoid costly fees and potential injuries or property damage. Get insurance and the relevant details from a potential contractor. Never hire a company that will take unnecessary risks to save money.

Also ReadHow Much Does Window Cleaning Cost In Toronto?

✔️ What Services Do They Offer in Toronto?

This quick and simple question will set up your expectations right initially. Be clear on what’s included in the original quote and which window cleaning service you have signed up for.

The more detailed you are about what you want, the better idea you’ll have of how much value you’re getting for your money.

Northern touch is known for interior and exterior window cleaning Toronto. We also specialize in high-rise window cleaning, condo window cleaning, post construction window cleaning, gutter cleaning and eavestrough cleaning Toronto

✔️ Word of mouth and online reviews to find a window cleaning company.

A good way to get started is by asking people around your community or people you trust. If they have experience hiring window cleaners, they’ll be able to give you the names of some local companies.

You have a couple of ways you can go about finding reviews. Sites and search engines like Google, Yelp, and Facebook offer customer reviews. If you search for the company, you’ll be able to view the reviews they’ve received.

You can also search the company’s website for a section with testimonials. Any reliable window cleaning professional will have a list of testimonials. Either they’ll be on their website, or you can call and ask for them.

Take the time to look up the companies you have on your list, and check out their social websites.

✔️ How many years have you been in business?

You should consider how long a company has been in business. The longer a company has been around, the more trustworthy they are likely to be. In general, if a window cleaner has been in the business for years, they probably know what they’re doing.

Of course, you’ll have to do your own research to find out if you’re comfortable with this company’s work. But always ask how long a company has been in business before hiring them.

✔️ Do Your Employees Get Ongoing Safety Training?

The first thing to look for in a window cleaning company is if they provide ongoing safety training for employees.

Make sure that your prospective window cleaning company is serious about safety. You can do this by asking them if they provide ongoing employee safety training. If you have any specific concerns, like a steep roof, floors that may be slippery, or a pool area, tell them so they can prepare adequately. They should also ask if any dogs or other pets may pose a risk to their team.

Here are some things a professional window cleaner may do:

  • Lock all doors and gates leading into the property
  • Restrict access to the work area via barricades or warning cones
  • Escort customers away from the work area and into a safe zone
  • Wear personal protective equipment (PPE) such as hard hats, boots, goggles, and gloves

Window cleaning companies must ensure that they follow WSIB regulations and have a way to train their employees on ladder safety best practices.

Also ReadBest Window Cleaning Equipment & Supplies Toronto

✔️ Do You Perform Employee Background Checks?

Letting someone onto your property and into your home is a big deal. It’s important that you and your family feel safe around the window cleaners you hire.

You should ask your prospective window cleaning company about their background checking procedures. If they’ve got nothing to hide, they’ll be open and honest and will be able to put your mind at rest. Ask for references from friends and family. Ask for a background check. If a company can’t provide these things, consider hiring someone else.

However, as we have seen, some companies also cut corners in other areas. They may not have their licenses or insurance. Employees may not be subject to a background check. There are many things you might want to do when someone comes to your home. The most important one is to make sure they have a background check. If they don’t, you, your family, and your property could be at risk.

Ask questions like:

What training programs do you offer?

What types of certifications have your staff members completed? Are they bonded and insured?

✔️ When can you start window cleaning job?

Now, if the rest of these questions check out, and you want to proceed, you should ask when they can start. Bear in mind that a good window cleaning professional is often busy. Many homeowners have window services come every month or bi-monthly. These cleaners are in high demand and are normally booked at least a few weeks in advance.

Few more questions to ask

  • What days of the week are you available to clean windows?
  • What times (morning, afternoon, or evening) of the day will you be able to begin or end your service?
  • When are you able to schedule my initial cleaning?
  • Can you tell me a little bit about when you’re available to work?


Northern Touch Window Cleaning Services Toronto

Address: 639 Dupont St Unit#180, Toronto, ON M6G 1Z4

Northern Touch Window Cleaning

Expert Window Cleaning At Your Doorstep Near You - Get Your Free Quote Now - Email or call us

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See What Our Clients Say

Ziya FalconZiya Falcon
00:46 19 Mar 24
Northern touch has done an excellent job at my building. I would highly recommend these guys to other building managers.
Daevon ClarkeDaevon Clarke
00:44 19 Mar 24
As a condo owner, I am very pleased with the level of service Northern Touch has provided. Several residents have also express their happiness in our Facebook group. Sebastian was a pleasure to work with!
22:33 05 Dec 23
Good stuff and an amazing job done.
Moris DizonMoris Dizon
02:37 26 Mar 23
Northern Touch cleans the windows at our store front every month and we could not be happier with their services. I would recommend them to anyone looking for excellent customer service and quality of work.
Wilmer OzunaWilmer Ozuna
19:35 09 Mar 23
Kirill KimKirill Kim
21:46 07 Feb 23
Northern Touch Window Cleaning performed window cleaning services at an exceptional level for our balcony windows. We were given their contact info from building management as they currently service the exterior of the building. I would highly recommend this company to any other condos looking for window cleaning.
Jessica HillJessica Hill
06:31 22 Jul 22
I been looking for a company to do my condo window cleaning. Nate told me about their process and they had the best quick turn-around to complete the cleaning. The cleaning techs were on-time and provided super clean service. I appreciated their attention to detail. I highly recommend this company and will be using them again.